2009-06-11

Response from Starbucks Coffee Company - Case # 7095628

Hello,

Thank you so much for taking the time to write to us.

As you mentioned in your email, Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Starbucks prefers not to take a position on political issues, however the system has been adjusted and the store locator is now labeled "Taiwan." We apologize for any frustration this may have caused you.

If you have any further questions or concerns that I was unable to address, please feel free to let me know.

Thanks again,

Kelly H.

Customer Relations

Starbucks Coffee Company

800 23-LATTE (235-2883)

Monday through Friday, 5AM to 6PM (PST)


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